What a bank guarantee is, when you can draw on it, and how it differs from a cash bond under NSW law.
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A bank guarantee is an unconditional undertaking issued by a bank to pay the landlord a specified sum on demand if the tenant defaults. The tenant arranges the guarantee through their bank, which holds the corresponding amount as security. The bank guarantee itself is delivered to the landlord at lease execution and held for the duration of the tenancy.
Unlike a cash bond, the money does not sit in the landlord's account or a statutory trust. The bank is the guarantor. If you make a valid demand under the guarantee, the bank pays regardless of whether the tenant agrees or contests the claim. The tenant's dispute with you is a separate matter.
Key point: A bank guarantee is unconditional. The bank does not adjudicate your claim. It pays the amount demanded up to the face value of the guarantee, provided your demand complies with the terms of the guarantee document itself.
Both instruments secure the landlord against tenant default, but they work differently in practice. The choice matters for liquidity, dispute resolution speed, and the administrative burden on both parties.
| Feature | Bank Guarantee | Cash Bond |
|---|---|---|
| Who holds the money | The bank (as collateral against the tenant's account) | Landlord holds cash, or held in trust by the agent |
| Interest | None to the landlord. The bank earns on the collateral. | Landlord may earn interest depending on agreement |
| Speed of recovery | Fast. Bank pays on demand within stated terms (typically 5-10 business days) | Available immediately if held in trust. Disputes can delay release. |
| Tenant dispute rights | Tenant can pursue landlord after payment, but cannot block the demand | Tenant can dispute disbursement and delay release through Fair Trading or court |
| Typical amount | 3-6 months rent equivalent for commercial leases | Varies; less common in commercial, more common in retail and residential |
| NSW retail leases | Permissible under the Retail Leases Act 1994 | Regulated; maximum amount set by the Act |
Practical note: For commercial leases over 12 months, most sophisticated tenants and their lawyers prefer bank guarantees over cash bonds. The bank guarantee preserves the tenant's cash flow. The landlord's security position is equivalent or stronger, given the unconditional payment obligation.
You can make a demand under a bank guarantee whenever the tenant has defaulted under the lease and the lease entitles you to draw on the security. Common trigger events include:
Read the guarantee document. Every bank guarantee specifies the exact demand procedure. Commonly this requires a written letter on your letterhead, signed by an authorised officer, stating the amount demanded and the basis of the demand.
Submit to the issuing bank branch. Present the demand in writing along with the original guarantee document. Some banks accept emailed demands; others require the original document to be returned before paying.
Bank pays within the stated period. Payment typically arrives within 5-10 business days. The bank does not assess whether your claim is valid on the merits. It confirms only that your demand complies with the form requirements in the guarantee.
Notify the tenant. While not always legally required, notifying the tenant before or at the time of demand is generally good practice and reduces the risk of injunctive relief applications.
Watch for expiry dates. Some guarantees expire on the last day of the lease term. If the tenant vacates with make-good obligations outstanding, and the guarantee has expired, you lose the security. Track expiry dates as a hard calendar reminder.

Once the tenancy ends and all obligations under the lease have been satisfied, the landlord is required to return the original bank guarantee document to the tenant (or their bank) promptly. Most leases specify a timeframe of 14 to 30 days after the later of: the lease end date, completion of make-good, or resolution of any outstanding outgoings reconciliation.
Do not return the guarantee as a goodwill gesture before make-good is complete. Tenants sometimes request early return, arguing the lease has ended. The guarantee secures all obligations, including post-lease obligations. Once returned, you have no instrument left if make-good defects are discovered during final inspection.
If you draw on the guarantee for, say, three months of arrears mid-lease but the tenancy continues, the lease should specify whether the tenant must top the guarantee back up to its original face value. Check your lease. If the top-up obligation exists, send the tenant a formal notice within the timeframe the lease requires.
Bank guarantee expiry dates are among the most frequently missed items in commercial property management. An expired guarantee with a tenant in arrears or poor make-good is money you cannot recover. BLOX logs every guarantee document, expiry date, and required notice period as a calendar obligation against each tenancy. You receive a reminder 90 days before expiry and again at 30 days.
If you have experienced a lease where the security expired or was never properly documented, or if you are uncertain whether your current agent has these systems in place, we can review your portfolio.
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